Giftly is a convenient and effective way to send gift cards to friends and family. It eliminates the need for physical cards and shipping delays, and it offers a variety of merchants that allow recipients to spend their gift as they please. It also helps givers personalize their gifts by including a recommendation of how they should use the card. This feature has been well received by customers, as it allows them to give gifts that match the recipient’s preferences.
Founded in 2011 and headquartered in San Francisco, Giftly offers a digital platform that makes it easy to send gift cards via email. The company’s commitment to security is a major selling point, as it encrypts and protects users’ credit card information. Furthermore, Giftly does not store any credit card data on its servers, eliminating the risk of unauthorized access or theft. Its extensive selection of gift cards and customer support team are additional reasons why Giftly is a popular choice among consumers.
Timothy Bentley, the founder of Giftly, set out to solve a common problem that many people experience when trying to buy gift cards for their loved ones. While many gift cards only offer a limited selection of national chains, Bentley wanted to create a solution that would help people buy gift cards for their local favorite restaurants and salons. Using a technology based on Yelp, Giftly allows its users to customize the gift card they send by adding a message and a photo of their recommended location. The recipient then receives the funds through a bank or PayPal transfer or a physical Visa card. They can then choose to follow the sender’s recommendation or spend it on something else.
While Giftly and its competitors like GiftRocket market their gift cards to consumers, many businesses don’t agree to be listed on the companies’ websites and are surprised when confused and upset customers show up to try to redeem the gift cards they purchased. Moreover, some local merchants have even filed lawsuits against Giftly and GiftRocket, alleging that the companies are misleading consumers by claiming their gift cards can be used at their locations when they can’t.
While Giftly has been a popular choice for many consumers, it’s important to weigh the pros and cons before making a decision. To do so, consider the convenience, availability of gift cards, fees, and customer service experience. By conducting thorough research and considering your specific needs, you can ensure that Giftly or another platform will provide a satisfying digital gift-giving experience.